privacy policy

This is the Privacy Policy signed between you, hereinafter called User, and Gamatel Sistema Ltda, registered with the CNPJ / MF under n ° 35.953.454 / 0001-61, established at Santa Rita de Cássia Street, nº390 - Bairro Lourdes - Vitória / ES and also Alfatele Ltda (Gamatel MG), registered with the CNPJ / MF under No. 20.626.180 / 0001-29, established at Av. Brasil, 2472 - Centro - Governador Valadares / MG., representing, hereby all its affiliates, hereafter referred to as GAMATEL.

This Policy is intended to regulate the collection, storage, use and sharing of information shared with GAMATEL. By accepting this Policy, you acknowledge that you have reviewed and agreed to the conditions described, and allow GAMATEL to collect, store, use, and share your information in accordance with the terms of this Policy, and you acknowledge that the Policy may be modified. , at any time, with all updates posted on this page. As a minor or incapable in any respect, you will need the permission of your parent or guardian, who must also agree to the Policy and its conditions.

Information Collection

By using the Platform provided by GAMATEL, you are aware that GAMATEL may collect access and registration information as described in this Policy.

Information can be classified into two types: personal and non-personal.

Personal information is data that is related to the User, and which allows us to identify you, including but not limited to the name, date of birth, contact address, contact number, email address, and video content files you have. may contain personal branding information. Non-Personal Information is data that cannot relate to a specific individual, such as occupation, language, area code, product serial numbers, URLs, user behavior, video content files that do not contain personal branding information. , etc.

Storage of personal information

As stipulated in the Policy, GAMATEL will store your personal information for a certain period of time and will use reasonable technologies and strategies to prevent data loss, misuse, unauthorized disclosure and other information security issues, and will also perform a periodic review of the effectiveness of current storage and treatment methods, including physical security precautions, to prevent unauthorized access.

GAMATEL has best practices, including reasonable data protection technologies and strategies, but GAMATEL cannot guarantee that your personal information is absolutely secure in light of existing information security technology. You acknowledge that GAMATEL is not responsible for any loss in the event that your personal information is revealed, stolen or stolen due to force majeure or security issues not caused by GAMATEL.

Use of Personal Information

In order to provide a better user experience, GAMATEL may use your personal information for the following purposes and is not limited to:

  • Increase the security of the application and other services provided by GAMATEL, such as user authentication, security protection, fraud detection, archiving and backups.
  • Unless you choose to unsubscribe, GAMATEL may contact you by sending electronic communications to inform you about new products and services. GAMATEL may also use personal information for internal purposes, such as audits, data analysis and surveys.


Sharing Personal Information

GAMATEL will not disclose your personal information unless (i) you have your prior written consent; (ii) is in accordance with applicable laws and regulations or required by the authorities; (iii) is required by court decision; (iv) is in accordance with the terms of the Policy; (v) is essential for the protection of GAMATEL's legitimate interests.

GAMATEL may allow its employees to access data at specific times based on the need for knowledge and will ensure that they comply with their obligations at the same level as the Policy.

In addition, GAMATEL may make certain information available to partners accessing the data at specific times based on the need for knowledge, and will ensure that they comply with obligations at the same level as the Policy.


Scope of application

This Policy applies to all applications, websites and other services provided by GAMATEL, except as otherwise noted.

GAMATEL websites may contain links to services provided by third parties. User information may be collected by third parties when using these links, therefore, GAMATEL recommends that the User be aware of their privacy practices.

Non-personal information is not governed by the Policy, furthermore you agree that GAMATEL has the right to collect, store, use and share your non-personal information for any and all purposes, including without limitation:

  • Understand user behavior in order to optimize their experience, improve functional design, and provide better services;
  • Analyze the database, in whole or in part, for business purposes, including but not limited to: data analysis and use of data obtained from the number of user visits, period of visits, user preferences, and others. Dice.


Cookies and similar technologies

GAMATEL uses cookies (small text files placed on your device) and similar technologies to provide online services and websites and to help collect data. Cookies allow, among other things, to store user preferences and settings, log in, provide interest-based ads; fight fraud and analyze the performance of websites and online services.

GAMATEL uses web beacons to help send cookies and gather performance data. Sites may include web beacons and cookies from third party service providers.

You have at your disposal a variety of tools to control cookies, web beacons and similar technologies, including browser controls to block and eliminate cookies and third-party analytics service provider controls to refuse data collection via web beacons. and similar technologies. Browser and other user choices can impact your experiences in this app.


Contact Method

If you suspect that your personal information is being illegally collected, used or infringed in any way, please contact GAMATEL immediately via the website.