Quality Policies and Objectives!

quality policy

“Fornecer soluções em telecomunicações buscando sempre o atendimento aos requisitos dos clientes, com equipe capacitada e foco no crescimento e desenvolvimento da empresa com melhoria continua do Sistema de Gestão da Qualidade.”

 

Quality Objectives

Gamatel has established and is committed to the following objectives:

  • Aumentar o número de clientes que pontuam acima de 95 na pesquisa de satisfação.
  • Manter e aumentar o nível de capacitação dos colaboradores.
  • Aumentar o faturamento da empresa em 3% em relação ao ano anterior.
  • Incentivar ações de melhorias.

 

Environmental Policy

Gamatel has established and is committed to the following policy:

  1. Comply with applicable environmental legislation and other requirements proposed by the company's senior management;
  2. Promote continuous improvement in the environment through the control and evaluation of activities, products and services, as well as establish and revise its environmental objectives and goals;
  3. Ensure transparency in the company's environmental activities and actions, providing stakeholders with information on its environmental performance;
  4. Practice recycling and reduce water and electricity consumption, contributing to the reduction of environmental impacts through the rational use of natural resources;
  5. Promote awareness and involvement of its employees to act responsibly and environmentally sound.

 

       RESULTADOS INDICADORES DE MEIO AMBIENTE – 1T/2021: 

           - Environmental Training Index: Target set: 100% of employees - Results achieved: 100%!

           - Pollutant Emission Index: Meta de aferição da frota definida: 85% – Resultado alcançado: 77,78% !

 

Occupational Health and Safety Policy

Gamatel has established and is committed to the following policy:

  • Comply with occupational health and safety legislation;
  • Educate, train and make employees aware of occupational health and safety issues;
  • Acting focused on the prevention of accidents, incidents and occupational diseases, promoting, encouraging and charging the use of PPE and EPC.

 

       RESULTADOS INDICADORES DE SAÚDE E SEGURANÇA DO TRABALHO – 1T/2021: 

           - Accident Index at Work: Goal set: Zero - Result achieved: Zero accidents!

           - Occupational Health and Safety Training Index: Target set: 100% of employees - Results achieved: 100%!

 


CORONA VIRUS, CUIDE-SE !!! 

A Gamatel está 100% comprometida em atender todas as exigências e decretos públicos no combate à pandemia do COVID-19 !