Quality Policies and Objectives!
quality policy
“Fornecer soluções em telecomunicações buscando sempre o atendimento aos requisitos dos clientes, com equipe capacitada e foco no crescimento e desenvolvimento da empresa com melhoria continua do Sistema de Gestão da Qualidade.”
Quality Objectives
Gamatel has established and is committed to the following objectives:
- Aumentar o número de clientes que pontuam acima de 95 na pesquisa de satisfação.
- Manter e aumentar o nível de capacitação dos colaboradores.
- Aumentar o faturamento da empresa em 3% em relação ao ano anterior.
- Incentivar ações de melhorias.
Environmental Policy
Gamatel has established and is committed to the following policy:
- Comply with applicable environmental legislation and other requirements proposed by the company's senior management;
- Promote continuous improvement in the environment through the control and evaluation of activities, products and services, as well as establish and revise its environmental objectives and goals;
- Ensure transparency in the company's environmental activities and actions, providing stakeholders with information on its environmental performance;
- Practice recycling and reduce water and electricity consumption, contributing to the reduction of environmental impacts through the rational use of natural resources;
- Promote awareness and involvement of its employees to act responsibly and environmentally sound.
RESULTADOS INDICADORES DE MEIO AMBIENTE – 2T/2022:
- Environmental Training Index: Target set: 100% of employees - Results achieved: 100%!
- Pollutant Emission Index: Meta de aferição da frota definida: 85% – Resultado alcançado: 66,67% !
Occupational Health and Safety Policy
Gamatel has established and is committed to the following policy:
- Comply with occupational health and safety legislation;
- Educate, train and make employees aware of occupational health and safety issues;
- Acting focused on the prevention of accidents, incidents and occupational diseases, promoting, encouraging and charging the use of PPE and EPC.
RESULTADOS INDICADORES DE SAÚDE E SEGURANÇA DO TRABALHO – 2T/2022:
- Accident Index at Work: Goal set: Zero - Result achieved: Zero accidents!
- Occupational Health and Safety Training Index: Target set: 100% of employees - Results achieved: 100%!
CORONA VIRUS, CUIDE-SE !!!
A Gamatel está 100% comprometida em atender todas as exigências e decretos públicos no combate à pandemia do COVID-19 !